DCF Fitouts Pty Ltd Warranty

DCF Fitouts are committed to delivering exceptional custom cabinetry that meets the highest standards of quality and craftsmanship. Our warranty safeguards your fit out while providing you with added peace of mind. 

10-Year Structural Warranty
DCF Fitouts guarantees that any cabinet carcass will maintain its structural integrity for 10 years from installation date under normal domestic use. Structural integrity refers to the cabinet remaining free from breaking or cracking due to manufacturing defects or materials failure.

Hardware Warranty
DCF Fitouts use global leading suppliers Blum and Hafele components in our cabinetry, for high quality and long-lasting performance. Blum and Hafele hardware (including drawer runners, hinges, and drawers) is backed by each companies own Lifetime Warranty for original purchasers.

Warranty Inclusions

· Cabinet carcasses for structural defects for up to 10 years.

· Doors, benchtops, and internal fittings, subject to the terms of each manufacturer’s own warranties.

Warranty Exclusions

· Appliances or Accessories: These items are not part of our cabinetry and are covered by their respective manufacturer warranties.

· Defects in Specific Lighting Conditions: Defects must be visible from a distance of 1500mm under “noncritical” lighting conditions. Direct sunlight, spotlights, or torchlight do not apply.

· Improper Installation: Issues arising from delivery or installation not performed by DCF Fitouts or its subcontractors.

· Modifications and Improper Care: Unapproved alterations or the use of unsuitable cleaning products. 

· Natural Occurrences: Damage caused by house shifting, heat, water or exposure to sunlight.

· Third-Party Trades: Costs for other trades (e.g., electricians, plumbers, painters, tilers) during warranty repairs.

Care and Maintenance

Proper care extends the life of your cabinetry. DCF Fitouts recommend you follow these guidelines:

· Laminate - Wipe with a damp, soft cloth and warm soapy water. Avoid abrasive cleaners or polishes.

· Two-Pack Paint - Use warm soapy water for cleaning. Avoid abrasives or solvent-based products.

· Solid Timber - Dust with a soft cloth in the grain’s direction.

Additional Terms

Original Purchaser Only: The warranty applies exclusively to the original purchaser who retains the original purchase receipt or invoice.

Product Replacement: If a product is discontinued or unavailable, we will provide a replacement that closely matches in size, shape, and value at our discretion.

Standards Compliance: The warranty adheres to the requirements of AS/NZS 4386 and the HIA Guide to Kitchen & Bathroom Construction.

Australian Consumer Law: Our warranty complements your rights under Australian Consumer Law, ensuring remedies for major failures or defects.

For further details, or to raise a warranty claim, contact info@dcffitouts.com.au 

We will review your claim and get back to you within 10 business days to discuss the claim. In some cases, an authorized representative may need to inspect the issue/fault. If the inspection confirms the warranty does not apply, a $175 + GST call-out fee may be charged.

Please note: For warranty-related replacements that require re-hinging, drilling, or installation, a call-out fee of $175 + GST (first hour included) applies. Any additional time is charged at $150 + GST per hour. Any third party trades required are not included.